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(Last updated January 2023)
We know that you care how your personal information is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Policy applies to the Airgas, Inc. (“Airgas,” “we,” “our,” or “us”) website, www.airgas.com (the “Site”). Your access to, and use of, the Site is subject to Airgas’ Terms and Conditions of Use. We have created this Privacy Policy to explain what information we gather from you when you visit our Site, how we may use this information, and the security approaches we use to protect your information. This Privacy Policy is incorporated and made part of our Terms and Conditions of Use.
By using the Site, you consent to the collection and use of your information by Airgas in accordance with this Privacy Policy. If we decide to change our Privacy Policy, we will post those changes on this page. You are responsible for periodically visiting this Privacy Policy on our website to check for any changes.
We may collect and retain information from you when you register on the Site, place an order for products or services, respond to communication such as e-mail, or participate in another Site feature. The information we learn from customers helps us personalize and continually improve your buying experience on the Site. Here are the types of information we gather:
Because there is not yet a common understanding of how to interpret web browser-based “Do Not Track” (“DNT”) signals other than cookies, we do not currently respond to, or provide visitors with a different Site experience based on, undefined “DNT” signals to the Site.
We may use the information we collect from you when you register, purchase products or services, respond to a survey or marketing communication, surf the Site, or use certain other Site features in the following ways:
We may disclose or otherwise transfer customer information in the following instances:
The Personal Information described above may also be provided to third party advertising networks and/or data analytics providers for marketing, advertising, or other uses.
You can correct or update your customer information by re-registering, updating your profile, or by contacting us at eservice@airgas.com or at OnLine Customer Service, Airgas, Inc., 259 North Radnor-Chester Road, Suite 100, Radnor, PA 19087.
Yes. We use web tracking tools such as cookies and web beacons. A cookie is a small data file that certain websites write to your hard drive when you visit those pages, but the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. We use cookies to track user traffic patterns when you click on various links and promotions throughout the Site to help us understand your preferences and to offer better experiences and tools on the Site.
We may contract with third-party service providers to assist us in better understanding our Site visitors. These service providers are not permitted to use the information collected on our behalf, except to help us conduct and improve our business, unless the information is anonymous with no associated personally identifiable information.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Mozilla Firefox or Chrome) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your Site experience more efficient and some of our services will not function properly.
We follow generally accepted industry security standards to safeguard and help prevent unauthorized access, maintain data security, correctly use your customer information, and process online business transactions. However, no commercial method of information transfer over the Internet or electronic data storage is known to be 100% secure. As a result, we cannot guarantee the absolute security of that information during its transmission or its storage in our systems.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you are finished using the Site.
We will retain your information for no longer than is reasonably necessary to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.
This Privacy Policy applies solely to information collected by our Site. In an attempt to provide you with increased value, we may include third party links on our Site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these linked sites (including if a specific link does not work).
This Privacy Policy does not restrict our collection, use or disclosure of any aggregated information or information that does not identify, or cannot be reasonably linked to, any individual.
Any questions and feedback about the Site or this Privacy Policy should be directed to sitecompliance@airgas.com or to OnLine Customer Service, Airgas, Inc., 259 North Radnor-Chester Road, Suite 100, Radnor, PA 19087.
It is important to note that the Site is operated in the United States. If you are located outside of the United States, please be aware that any customer information you provide to us will be transferred to the United States. By using the Site and/or providing us with your customer information, you consent to this transfer.
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California Privacy rights and how you can submit a consumer privacy rights request, visit www.airgas.com/california-privacy.
We do not knowingly intend to collect personally identifiable information from children under 13 years of age and we do not have actual knowledge about selling or sharing personal information of consumers under the age of 16. If a child has provided us with personally identifiable information, a parent or guardian of that child may send an email message to ipc@airgas.com with “Request for Child Information Removal” on the subject line and the name and age of the child in the body of the message. We will then make reasonable efforts to delete the child’s information from the database that stores information for the Site.
For any request or complaint relating to the processing of your personal data and the exercise of your rights under the General Data Protection Regulation (GDPR), you can use the contact form available here.
This form is made available in order to be put in contact with our services in charge of the protection of personal data under GDPR in the application of Airgas’ personal data protection policy.
